‘Is it safe?’. That is probably the voice you keep hearing every time you think of travelling. Well, stress no more as we have got you covered. As much as you are uncertain about planning your travels and concerned about your well-being, we at Novoto are taking every single step to give you easy booking options while making sure all your adventures are safe!
Your health is our priority and here is how we assure that:
1. Small Group Sizes: We will be operating tours with a maximum group size of 12. Yes, we are still taking social distancing seriously. But, be happy as all good things in life come in small packages.
2. 24*7 support is our promise to you which will make your stay and travel memorable for life.
3. Private Vehicles: We will be taking up private vehicles whenever it is possible and maintain high hygiene standards at all times.
4. Health Gears: Masks. Gloves. Sanitisers. We will provide you with all necessary tools to make sure you and your gang feel safe.
5. Food: What is travelling without local food to bless your belly? Don’t worry as we are doing everything to provide you with the highest and safest conditions at all costs.
6. Accommodation: We have partnered up with credible accommodation providers with the highest hygiene standards to give you the safest lodging options for when you need to hit the sack!
7. Trained Team: Extensive training will be provided to your group leaders and all other staff to assist you with during any unforeseen circumstances amidst the adventure!
8. Guidelines: We are following advise from Foreign and Commonwealth Office as well as the World Health Organisation to equip both ourselves and our partners to provide you with a safe environment during your travels.
8. You: Yeah, so there is nothing you need to do LOL! Just bring yourself, sit back and have the time of your life with you new mates!
Providing you financial security gives us peace of mind too!
1. Low Deposit: Just a small sum to lock your price and dates! Just pay us before your travels .
2. Transferable Deposit: Change of plan? Nothing to worry. Introducing LIFETIME DEPOSIT where you can transfer your bookings to a different available date of your choosing.
3. Flexible Payment: Apart from your LIFETIME DEPOSIT, you don’t need to pay us anything in advance. Make 50% of your payment, 60 days prior to departure and the remaining 50% of it, 30 days prior to it!
4. Your Preference: Do not like our payment plan? Get in touch with one of our team members and we will do our best to give you a secure payment plan as per your preference as long as you pay the deposit.
5. Have It Back!: If your trip is cancelled due to government travel bans then you can either change your bookings to another available date or have a 100% refund. Yes, that includes your deposit too!
6. Carefree booking: We understand times are chaotic and uncertain. As such, you can cancel and re-book your adventures up to 15 days before departure!
Feel free to contact one of our team members for any queries you may have. Just drop us a message and we will get back to you with the answer. We are here to assist you both before and during your travels!